Andhra Pradesh Launches Online Grievance Cell for Builders’ Approvals

The Andhra Pradesh government is set to revolutionise the way building plans are approved in urban areas by launching an online grievance redressal cell. This initiative aims to enhance efficiency within the town planning department of municipal bodies, addressing long-standing complaints from builders regarding significant delays in the clearance process.

Recent discussions led by Municipal Administration and Urban Development Minister Dr P Narayana revealed a troubling pattern: many builders reported that their submissions were stalled by officials, often under dubious circumstances. Complaints have surfaced alleging that plans were being held up in exchange for bribes, a practice that not only undermines the integrity of the approval process but also contributes to the proliferation of illegal buildings and unauthorised layouts. To combat these issues, the state government has introduced a more transparent approach. Applicants will now have the option to submit their plans via WhatsApp or email, making the process more accessible. Dr Narayana has mandated that no legitimate building plans or layout permissions should remain pending without a valid reason. This decision underscores the government’s commitment to expediting lawful construction projects and curbing the rise of illegal developments.

A dedicated committee has been established to identify and implement solutions aimed at overcoming the bureaucratic delays that have plagued the town planning sector. Furthermore, the government plans to integrate all municipal portals to enhance transparency and accountability. By setting clear deadlines for approvals at various levels—from the town planning officer to the chief planning officer—the government hopes to streamline operations and reduce red tape. Builders are also granted the green light to commence construction if their plans are not processed within the stipulated timeframe, signalling a robust push towards enhancing construction activity, which is vital for the state’s economic development. Dr Narayana emphasised that a flourishing construction sector is crucial to invigorating the overall growth narrative of Andhra Pradesh.

Public sentiment around this initiative is cautiously optimistic. Many builders and property developers have expressed hope that these reforms will alleviate the financial strain caused by protracted delays and foster a more conducive environment for growth. However, some remain skeptical, citing persistent issues within the town planning wing despite the minister’s intervention. The push for transparency and efficiency not only aims to accelerate construction but also has broader implications for sustainable urban development. As the state moves to facilitate lawful building practices, the emphasis on compliance is expected to lead to more responsible and sustainable urban planning.